Delivery & Returns Policy
If for some reasons you have to cancel an order, you will require to do so within 2 hours of placing the order, as most of our orders are shipped the very same day. Simply call us or drop us an email.
For Outright/Complete Order Cancellations
If the order cancellation is made before the item(s) is shipped, you will get the full refund
If the order cancellation is made after the item(s) has been shipped, you will get back no refund or credit
In any case you receive the ordered item(s) in a bad condition with tampered and damaged packaging prior to delivery; you are requested to refuse to accept the package from the courier delivery service so that the package can be returned to us.
You may give us a call on our company number +91-8000-011-699 and Whatsapp NO: +91-800-355-0118 or email us at firstname.lastname@example.org with your Order ID. We will make sure that the replacement is issued with no additional cost at the earliest.
In case you have to return the item(s) purchased, ensure that the original product tag and packing is intact while returning.
The customer will bear the shipping cost of returning item. In case you require booking a reverse pick up, a flat rate of Rs. 150 per package is allowed. But in case the package is of extra large size, we will be authorized to decide upon the cost and inform you suitably.
In case of an exchange, you can purchase anything of the same or higher amount value OR if you do not wish to purchase anything while returning, you will be issued a Credit Note of the same amount that can be redeemed in your next purchase and is valid for 6 months from the date of issue.
NO MONEY RETURN POLICY.
Please note the Credit Note shall not be valid on any designer garments.
Photo Props are non-refundable, non-exchangeable items under any circumstances.
A part from the conditions mentioned above, the item(s) shall not be eligible for return or replacement if:
The item(s) exhibit physical damage to the box or to the product
The item(s) is returned without the original packaging and accessories. It should include the retail box, manuals, and other items that were included with the product at the time of delivery.
The item(s) has no valid, readable, tampered serial number. It will also not be accepted is anything is missing, damaged, altered or is with unreadable item(s) label
Please note you can return or exchange any item within 7 days of receipt of the goods provided that they are with their original condition and packaging. Used item(s) are NOT acceptable under any circumstances.
This page was last modified on Tuesday, October 10, 2016