You may cancel your order before dispatch by emailing us. Customized or shipped items cannot be cancelled.

Yes, store pickups are allowed but only with a prior appointment.

Yes, contact us via phone before dispatch to add/remove items.

Yes, contact us by email or phone prior to ordering to request scheduled delivery.Yes, contact us by email or phone prior to ordering to request scheduled delivery.

Yes, we offer express delivery options. You can select this at checkout.

Yes, you may visit our store by prior appointment. Visit our Contact Us page for details.

Yes, COD is available in select Indian pincodes. Check availability during checkout.

Yes, we offer made-to-order dresses and family twinning outfits. Contact us on WhatsApp +91-8003550118 for help.

Yes, we offer complimentary gift packing on request.

Yes, urgent delivery is available at ₹300 extra. Select Express Delivery during checkout.

Yes, we deliver our products worldwide. Contact us for international shipping rates and timelines.

Items are securely packed in mailing sacks or boxes (for fragile items).

Email us at sales@pinkblueindia.com or WhatsApp us on +91-8003550118. We aim to respond within 24 hours (excluding bank holidays).

Contact our team by email or phone. Keep your child’s measurements handy for best assistance.

Returns are accepted within 7 days if unused, in original packaging. Customized/discounted items are non-returnable. Return shipping is customer’s responsibility.

Domestic: 4–7 working days. International: up to 10 working days. Customization time is not included.

Please refer to our step-by-step guide on our website to use your credit note during checkout.

Yes, our website is secure and PCI-DSS compliant. All transactions are encrypted.

Contact us via email or call. We will track and update you about the shipment.

Free shipping within India for orders above ₹1000. Express and international shipping charges vary. Contact us or refer to our Shipping page for details.

Only order-relevant details like name, email, billing and shipping address. We do not store payment card data.

Contact us immediately via email or phone to reschedule the delivery.

To cancel, email us as soon as possible. If dispatched or customized, cancellation isn’t allowed.

Pink Blue IndiaB-92, Sarkular Road, Near Jain Temple,Nehru Nagar, Jaipur – 302016, India

We accept Credit/Debit Cards, Net Banking, Cash, Cheque, Paytm, Google Pay, PhonePe, UPI, PayPal (International), and Cash on Delivery (selected areas).

We are based in Jaipur, Rajasthan. You can find our full contact details on our Contact Us page.

Email us at sales@pinkblueindia.com with your requirements.

We deliver our products worldwide.

Pink Blue India is a kids’ garments and accessories store based in Jaipur, India. Founded in 2013 by Ms. Aastha Agarwal, we are VAT registered.

Yes. Your data is only shared with partners involved in order fulfillment and never used for marketing.

Yes, we can deliver to an alternate shipping address.